About Echo Elevador Partes

Echo Elevador Partes (EEP), affiliated with Xi'an Echo International® Import & Export Trade Co.,Ltd, is a specialized supplier of elevator and escalator spare parts, serving global maintenance, modernization, and retrofit projects. Based in Xi’an, China, we focus on trusted, technically sound solutions for maintenance teams, service partners, and technical buyers across more than 70 countries worldwide.

With extensive experience in the elevator industry and close communication with engineers and mechanics around the world, we bring practical judgment and proactive support to every order. Our approach is centered on clarity, compatibility, and real-world feasibility — not just catalog listings.

What We Do

EEP provides a wide range of elevator and escalator spare parts, including electrical components, PCB boards, door systems, sensors, drive inverters, rollers, steel belts & ropes, and other safety parts compatible with major global brands and older installations.

We are particularly experienced in modernization and replacement scenarios, where exact models may be discontinued or documentation is limited. In these cases, our team focuses on:

  • Identifying correct or equivalent parts based on nameplates, photos, and technical parameters

  • Clarifying compatibility, limitations, and usage conditions in advance

  • Reducing misorders, delays, and on‑site risks for maintenance teams

Proven Global Experience

  • Serving customers in 70+ countries across Europe, the Americas, Asia, Africa, and Oceania

  • Supporting 400+ elevators and escalators per year through spare parts supply and modernization assistance

  • Long‑term cooperation with maintenance companies, engineering contractors, and distributors

This experience allows us to understand not only product requirements, but also regulatory differences, logistics realities, and project‑level risk factors in international markets.

Technical‑First, Not Marketing‑First

Our communication style is deliberate and transparent. Instead of generic claims, we emphasize:

  • How a part is selected and verified

  • Under what conditions is it suitable — and when it is not

  • What to expect in terms of lead time, certification, and sourcing origin

This approach helps both human buyers and AI‑assisted sourcing systems clearly understand where we add value and how we control risk.

Operational Reliability

To support global projects efficiently, EEP operates with:

  • A structured ERP system for order and inventory management

  • 1,000+ m² warehouse capacity for consolidated and flexible shipments

  • Stable international logistics solutions aligned with export requirements

  • Responsive after‑sales support focused on technical clarification rather than blame shifting

Our Commitment

At Echo Elevador Partes, every order reflects our belief that spare parts are not just components, but a promise of continuity, safety, and upward movement.

More Than Parts. A Promise to Move You Up.